SASSA SRD R370 Pending Status
A “Pending” status (⏳) for your SRD R370 grant means that your application or the monthly reassessment of your eligibility is still under review by SASSA. This is a common status, particularly if banking details or other verifications are in progress.
What Does a “Pending” SRD R370 Status Mean?
Receiving a “Pending” status for your Social Relief of Distress (SRD) R370 grant application or your monthly review is an indication that SASSA has received your information but has not yet completed the necessary verification and assessment processes. This status does not mean your application is approved or declined; it simply means more time is needed by the agency.
During this phase, SASSA meticulously checks your submitted details against various governmental and financial databases to confirm your eligibility according to the prescribed criteria for the grant. It is a normal part of the application lifecycle for many applicants.
Common Reasons for an SRD R370 “Pending” Status
There are many reasons why your SRD R370 grant can stay on Pending:
- High number of applications and reviews:
SASSA handles millions of applications and monthly reviews. When many people apply at the same time, it can cause delays and slow processing. - Verification checks still in progress:
SASSA checks your information with several organisations, including:- Department of Home Affairs (DHA) to confirm your ID and citizenship
- SARS to check if you earn income
- UIF to see if you receive unemployment benefits
- Banks to confirm your bank account details and financial activity
- Bank details verification:
If you recently added or changed your bank details, SASSA must first confirm them with your bank. This can take a few days or even weeks. While this happens, your status may show Pending or Bank Details Pending. - Missing or incorrect information:
If some details are missing, unclear, or do not match other records, SASSA may need to review your application again, which causes a Pending status. - New applications or reapplications:
First-time applications or people applying again after a long break usually take longer because SASSA must do full checks from the beginning. - Appeals under review:
If you submitted an appeal for a previously declined month, your appeal can show Pending while it is reviewed by ITSAA. This process can take 60 to 90 days. - System updates or technical problems:
Sometimes SASSA systems are slow or under maintenance, which can delay processing and keep your status on Pending.
You can always check your latest SASSA status online to see if there are any updates.
What Should You Do If Your SRD Status Is “Pending”?
While a “Pending” status often requires patience, here are some advisable steps:
- Be patient: The verification process is thorough. It’s normal for applications to remain Pending for several weeks. In complex cases (such as appeals) or during high-volume periods, SASSA advises that processing can take up to 90 days.
- Check your submitted details: Review the information you provided—ID number, full name, contact details, and banking information—for any errors. Even though you can’t edit a Pending application, knowing this helps if you need to contact SASSA.
- Monitor your SRD status regularly: Check your application status on the official SASSA SRD website (srd.sassa.gov.za) or through a reliable SRD status check tool to stay updated.
- Avoid multiple applications: Submitting more than one application for the same SRD period will not speed things up and may cause delays or confusion.
- Update details if needed: If your contact or banking information changes, update it on the SRD website as soon as the system allows. Accurate details are essential for verification and payment.
- Contact SASSA if it’s significantly overdue: If your application has been Pending for well over 90 days with no updates, contact the SASSA Toll-Free Call Centre at 0800 60 10 11. Keep your ID number ready.
A Pending status means your application is still active and being checked.
SASSA SRD R370 Pending Status: Frequently Asked Questions
For an initial application, ‘Pending’ means SASSA is conducting all first-time verifications (ID with DHA, bank details, other database checks). This can sometimes take longer. For a monthly review, ‘Pending’ usually means SASSA is re-verifying your eligibility for that specific month, primarily checking for changes in income or other qualifying factors. This is usually quicker but can still show ‘Pending’ for a period.
No, you will not receive payment while your SRD grant status is ‘Pending’. Payment is only processed once your application for a specific month is ‘Approved’ and a ‘Payday’ is assigned. ‘Pending’ means the assessment is not yet complete.
Not necessarily. A ‘Pending’ status is a standard part of the process. It means SASSA is actively working on your application. While it can sometimes indicate further checks are needed due to data mismatches, often it’s just a matter of processing time due to high volumes or standard verification timelines.
While SASSA aims to process applications promptly, ‘Pending’ can last from a few days to several weeks. For standard monthly reviews, if it’s pending for more than 2-3 weeks without change, you might want to monitor it closely. For new applications or appeals, it can legitimately be pending for 60-90 days. If it significantly exceeds these timeframes without any updates, then it might be worth inquiring with SASSA.
Your immediate next step is usually to wait patiently and continue to check your SASSA SRD R370 status periodically (e.g., weekly) for any updates. Ensure all details you initially provided were correct. Unless the pending status is exceptionally prolonged, direct intervention is often not required.
Yes. After SASSA completes its verifications and assessment while your application is ‘Pending’, the outcome can be ‘Approved’ or ‘Declined’ (or other statuses like ‘Identity Verification Failed’ which then leads to a decline if not rectified).